We are currently reviewing our range of plans.
Please ring us on 1300 767 703 for a list of plans currently on offer, as we value your continued custom

Activation and Installation

A standard install includes installation of a mast, or use of an existing TV mast on your premises. Where tree cover inhibits line of site to our network access points you may require installation of a external antenna and mount. If additional installation is required such as a larger mast or external antenna the cost for parts and labour will be at your expense. An approximation of an installer's rate is $88/hour inc GST plus parts.

Installation in the majority of cases will be made within 10 working days, however you should allow up to 28 days for installation in difficult circumstances.

Important Information

- The standard installation includes a wireless receiver needed to connect to the Broadband Anywhere network.    The wireless receiver remains the property of Broadband Anywhere at all times. Connection to the network    requires PPPOE. This can be setup through the network settings on your computer or a router available from    us.

- The wireless service is compatible with most operating systems, Windows, Mac, Linux, etc. and an Ethernet    port is required on all computers. Customers are responsible for the set up of their computers.

- All prices include 10%GST.

-Terms and conditions apply for the Internet and VoIP services, see www.broadbandanywhere.com.au/terms.

- Cancellation fee applies and services are non-refunded.

- Bandwidth throttle back to 64/64k when data limit exceeded for the billing period. No disconnection from the   service.

- CPE (router) pre-configured for plug & play if purchased from Broadband Anywhere.

- Non-standard installs may incur additional charges.

- If selecting quarterly invoicing, the first quarterly service charge plus set up fee and any equipment charges   must be paid in full before the service can be activated.

- Invoices will be sent to your BA Online email account. Posting of paper invoices is available but discouraged   for environmental reasons, and if requested will attract a $1.50 surcharge per invoice.

Data Limit Calculations

Your total monthly data usage is determined by a combination of monthly download and upload data. If your upload data is greater than 25% of your download data, your total usage is the addition of both. If your upload data is less than 25% of your download data then your total monthly data usage is only your download data.